Privacy policy
Below you will find information about the collection of personal data when using our website. Personal data includes all data that can be related to you personally (e.g. name, address, email addresses, user behaviour, IP address).
1 Who is responsible for data protection in our practice?
Our practice is responsible for data protection and is available to answer your questions:
Practice owners: Stefanie Meyer-Auras and Kristin Zijlstra
Legal form of the practice: Partnership company
Practice address: Lübecker Str. 128, 22087 Hamburg
Telephone: 040/80609970
Fax: 040/806099710
E-mail: post@hamburgerwackelzaehne.de
2. who is appointed as data protection officer in our practice?
Our practice has appointed a data protection officer:
Name: Thomas Voeste
Address: Arndtstraße 23, 22085 Hamburg
Telephone: 040/64225816
Fax: 040/419298429
E-mail: info@voesteundkollegen.de
3 What personal data do we collect?
We collect, store, use, transmit or delete the following personal data:
- Interested parties of our website and patients of our practice who are natural persons
- All other natural persons who are in contact with our practice (e.g. authorised representatives of patients, legal guardians of patients, employees of legal entities, visitors to our website)
We collect personal data from you when you contact us, e.g. by e-mail or telephone, and wish to make an appointment for treatment.
We process the following personal data:
- Personal details (e.g. first and last name, address, date and place of birth, e-mail address, telephone number, insurance status);
- Data on your online behaviour and preferences (e.g. IP addresses, unique identifiers of mobile devices, data on your visits to our website, devices you have used to visit our website)
We collect information about children if they are introduced to our practice as patients by their legal guardians.
4 Who may receive your personal data?
If individual functions of our website use contracted service providers, we will inform you in detail about the respective processes in section 5 of this privacy policy. We will also state the specified criteria for the storage period.
5 What is the purpose of your data and what justification do we have for using it?
If you only use our website to obtain information about our practice, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
- IP address
- Date and time of the enquiry
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- browser
- Operating system and its interface
- Language and version of the browser software.
If the data collected is no longer required for the above-mentioned purposes, it will be deleted.
6. cookies
In addition to this data, cookies are also stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot execute programmes or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.
Use of cookies:
- This website uses the following types of cookies, the scope and function of which are explained below:
- Transient cookies (see b)
- Persistent cookies (see c).
- Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
- Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
- You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website.
7. contact form
If you use our contact form to arrange a treatment appointment or ask us a question, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us so that we can allocate you a treatment appointment or answer your enquiry. We delete the data collected in this context after storage is no longer necessary or you request us to delete it, or we restrict processing if there are statutory retention obligations (legal basis is Art. 6 para. 1 sentence 1 lit. b GDPR).
8. SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as patient enquiries about appointments or the transmission of medical history forms that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://".
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
9 Applicants
Applicants can send us their application by e-mail using the e-mail address given on the homepage. If you apply to us, we will process the following data about you:
personal data:
- All data that we receive from applicants
Purpose of the processing:
- Decision on the recruitment of the applicant
Legal basis:
- Art. 88 GDPR in conjunction with §26 BDSG
- Art. 6 para. 1 letter a GDPR
(Consent to longer storage of the application documents)
Recipient of the data:
- Management and personnel manager
Retention period:
- If hired: 10 years after the end of employment in our practice
- In the event of rejection: 3 months after rejection, unless the applicant has consented to longer storage
The processing of the above-mentioned data is necessary for the decision to employ the applicant. Without the provision of this data, it is not possible to conclude an employment contract.
10. what rights do you have in connection with data protection?
You have the following rights with regard to the personal data concerning you:
- Right of access,
- Right to rectification or erasure,
- Right to restriction of processing,
- Right to object to processing,
- Right to data portability.
11. how can you lodge a complaint?
You have the option of contacting the data protection supervisory authority responsible for us with a complaint in connection with data processing:
The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 7th floor
20459 Hamburg
Tel.: (040) 4 28 54 - 40 40
Fax: (040) 4 28 54- 40 00
E-mail: mailbox@datenschutz.hamburg.de
External links
The website contains so-called "external links" (links) to other websites over whose content we, as the provider of this website, have no influence. For this reason, we as the provider cannot accept any liability for this content. The respective provider of the linked website is responsible for the content and accuracy of the information provided. At the time of linking, no legal violations were recognisable. If we become aware of such an infringement, we will remove the link immediately.
Privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on this at http://tools.google.com/dlpage/gaoptout?hl=de or at http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymised collection of IP addresses (so-called IP masking).
Privacy policy for the use of Google +1
Collection and forwarding of information:
You can use the Google +1 button to publish information worldwide. You and other users receive personalised content from Google and our partners via the Google +1 button. Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1. Your +1s can be displayed as references together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and adverts on the Internet. Google records information about your +1 activities in order to improve Google services for you and others. To be able to use the Google +1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile may be displayed to users who know your e-mail address or have other identifying information about you.
Use of the information collected:
In addition to the uses explained above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarised statistics about the +1 activities of users or pass these on to users and partners, such as publishers, advertisers or associated websites.
Sources: www.zqms.de, www.mustervorlage.net/disclaimer-muster